Rogue refunds of Class 2 NI due to HMRC failure
HMRC has incorrectly refunded Class 2 NI to some self-employed taxpayers. What should you do if you get an unexpected payment?

Self-employed taxpayers with profits below £6,725 can voluntarily pay Class 2 NI to maintain their entitlement to certain benefits, most importantly, it adds a year to their state pension entitlement record. HMRC appears to have failed to meet the payment deadline for voluntary Class 2 NI for the 2022/23 tax year. As a result, in some cases, its systems have automatically rejected the payment and returned up to £163.80 to the taxpayer. Unfortunately, HMRC is not yet proactively contacting taxpayers to resolve the issue, which means unless affected taxpayers take corrective action, they may lose their entitlement to NI-related benefits for 2022/23.
The Low Incomes Tax Reform Group is recommending that those who have received a refund to call HMRC’s National Insurance helpline on 0300 200 3500 to repay the NI. It's not possible to simply pay the amount to the self-assessment account.
Related Topics
-
Can you claim input tax without a VAT invoice?
One of our clientss cannot provide a tax invoice to HMRC to support an input tax claim on the purchase of machinery three years ago. What alternative evidence should be acceptable to the officer?
-
CT61
-
How to apportion advisory mileage rates for EVs
In September, HMRC introduced a new two-tier advisory mileage rate for employees charging electric vehicles. The rate differs depending on whether the vehicle is charged at home or not. But what’s the correct approach if an employee does both?